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Shopping Help

Shopping Help
 
  
 
  
  
  
  
 
  
  
  
 
  
  
 
  
  
  
  
 
  
  
 
  

 
Shipping Rates and Delivery Time:

Shipping rates and delivery times are calculated when you add an item to your cart and select the State the order is being shipped to.

Most orders ship within 3 days after receipt of order. Larger orders may take longer.

To purchase an item:

1. ADD the item to your cart.
2. Select the state it will be delivered to.
3. Choose Online Order or Mail Order.
4. Fill out the order form and Submit the order.


To purchase items online you must first add the item to your shopping cart by clicking "ADD" on the page describing the item.

You may change the quantity of an item when adding it to your cart or any time you view the contents of your cart.

To remove an item from your cart, change the quantity to 0 and click Change.

When you are done adding items to your cart and wish to total your order, go to the View Cart page and select the state the order will be shipped to and click Change.

The order will be totalled and if everything is correct, you can go to the order form by clicking the appropriate button to order online or by Mail or fax.

Placing an online order

Click the "Online Order" button to access the secure order form.

After filling in the information requested on the order form, click "Submit Order" to send the order.

Your order is kept on a secure server and an email receipt with an order number will be sent to you.

If you have trouble with the shopping or ordering process, please contact us.


Placing an order by mail or fax

When viewing the shopping cart, click the "Mail Order" button to access the order form.

After filling in the information requested on the order form, click "Submit" to generate an order form which you can print and mail or fax.

If you have trouble with the shopping or ordering process, please contact us.



Return Policy

Your complete satisfaction is important to us. That's why we offer only quality products. If you aren't satisfied with an item, return it to us and we'll replace it or refund the purchase price. Follow the instructions on the bottom of your Packing Slip.

Orders over $3,000.00 are considered final and are not refundable unless there was an error on our part or the products are defective.

 

 
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Updated 5 July 2011
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